Overview
First-Time Managers Program is part of the Leadership & Management track at Garnet Global Training Center. Programs for managers who need to set direction, decide well and bring people with them. The course is taught in English or Arabic as a 5-day or 10-day program, in classrooms in cities such as Dubai, Riyadh, Cairo, London and Istanbul, or live online, and it can be delivered in-house with examples and exercises built around your own operations.
What you will be able to do
- Explain the principles, terminology and standards that govern First-Time Managers Program.
- Apply proven methods and tools to real situations from your own workplace.
- Analyse performance gaps, risks and root causes, and choose the right response.
- Measure results with practical indicators and report them clearly to management.
- Leave with a personal action plan you can start using the following week.
Who should attend
Executives, senior managers, team leaders and high-potential employees.
Key topics
- Strategic thinking and direction setting
- Leading teams and performance
- Communication and influence
- Decision quality under uncertainty
- Managing change and resistance
- Personal leadership action plan
5-day outline
Day 1 Foundations of First-Time Managers Program
- Scope, terminology and governing standards
- Strategic thinking and direction setting
Day 2 Methods and tools
- Leading teams and performance
- Communication and influence
Day 3 Application and case studies
- Decision quality under uncertainty
- Personal leadership action plan
Day 4 Performance, risk and compliance
- Managing change and resistance
- Measurement and reporting
Day 5 Workshop, assessment and action plan
- Hands-on workshop on a workplace challenge
- Final assessment and personal action plan
10-day outline
Day 1 Foundations of First-Time Managers Program
- Scope, terminology and governing standards
- Strategic thinking and direction setting
Day 2 Methods and tools
- Leading teams and performance
- Communication and influence
Day 3 Application and case studies
- Decision quality under uncertainty
- Personal leadership action plan
Day 4 Performance, risk and compliance
- Managing change and resistance
- Measurement and reporting
Day 5 Workshop, assessment and action plan
- Hands-on workshop on a workplace challenge
- Final assessment and personal action plan
Day 6 Advanced techniques and specialist practice
- Complex cases in depth
- Common mistakes and how to avoid them
Day 7 Digital tools, data and automation
- Analysis tools and software
- Using AI in this field
Day 8 Benchmarking against international practice
- Global performance benchmarks
- International case studies
Day 9 Capstone project
- Analyse a real challenge from your organisation
- Build the solution and implementation plan
Day 10 Presentations, final assessment and certificates
- Project presentations and review
- Final exam and certificate award
Certificate
Participants who attend at least 90% of sessions and complete the final assessment receive a certificate of completion stating 35 contact hours (5-day) or 70 contact hours (10-day).