GarnetGlobal Training Center
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Quality, Excellence & Customer Service

Systems and methods that make performance consistent, measurable and better every year.

Quality and excellence teams, process owners, auditors and customer service leaders.

Key topics

Training plan 2027

See the full 2027 plan
DatesCourseFormatCityLanguageFee (USD)Register
January 2027
3–7 Jan 2027Lean Six Sigma Black Belt5-day classroomRiyadhArabic4,750Register
4–15 Jan 2027Business Process Improvement10-day onlineLive onlineArabic5,450Register
4–15 Jan 2027Kaizen & Continuous Improvement10-day onlineLive onlineEnglish5,450Register
4–8 Jan 2027Quality Management Fundamentals5-day onlineLive onlineEnglish2,950Register
4–8 Jan 2027Root Cause Analysis & 8D Problem Solving5-day classroomDubaiEnglish4,750Register
4–15 Jan 2027Statistical Process Control10-day onlineLive onlineArabic5,450Register
18–22 Jan 2027Innovation Management ISO 560025-day classroomParisEnglish4,750Register
18–29 Jan 2027Laboratory Quality ISO/IEC 1702510-day classroomAmsterdamEnglish8,950Register
18–22 Jan 2027Lean Six Sigma Green Belt5-day onlineLive onlineEnglish2,950Register
February 2027
1–5 Feb 2027Cost of Quality5-day classroomAmsterdamEnglish4,750Register
8–12 Feb 2027Customer Experience Management5-day onlineLive onlineArabic2,950Register
8–12 Feb 2027Integrated Management Systems5-day onlineLive onlineArabic2,950Register
8–12 Feb 2027ISO 9001 Lead Auditor Preparation5-day classroomDubaiEnglish4,750Register
8–12 Feb 2027Quality Management Fundamentals5-day classroomCasablancaArabic4,750Register
15–19 Feb 2027Supplier Quality Management5-day classroomAbu DhabiEnglish4,750Register
March 2027
1–5 Mar 2027Cost of Quality5-day onlineLive onlineEnglish2,950Register
1–12 Mar 2027Mystery Shopping & Service Audits10-day classroomSingaporeEnglish8,950Register
8–19 Mar 2027Business Process Improvement10-day classroomKuala LumpurEnglish8,950Register
8–12 Mar 2027Innovation Management ISO 560025-day onlineLive onlineArabic2,950Register
8–12 Mar 2027KPIs & Balanced Scorecard5-day onlineLive onlineArabic2,950Register
14–25 Mar 2027Statistical Process Control10-day classroomCairoEnglish8,950Register
15–26 Mar 2027Integrated Management Systems10-day onlineLive onlineEnglish5,450Register
April 2027
4–15 Apr 2027Integrated Management Systems10-day classroomJeddahArabic8,950Register
5–9 Apr 2027ISO 45001 & ISO 14001 Internal Auditor5-day onlineLive onlineArabic2,950Register
5–16 Apr 2027KPIs & Balanced Scorecard10-day onlineLive onlineEnglish5,450Register
11–15 Apr 2027Business Excellence (EFQM)5-day classroomRiyadhEnglish4,750Register
19–23 Apr 2027Laboratory Quality ISO/IEC 170255-day classroomAbu DhabiEnglish4,750Register
19–23 Apr 2027Lean Six Sigma Green Belt5-day classroomDubaiArabic4,750Register
19–30 Apr 2027Mystery Shopping & Service Audits10-day onlineLive onlineEnglish5,450Register
May 2027
2–6 May 2027KPIs & Balanced Scorecard5-day classroomJeddahEnglish4,750Register
3–7 May 2027ISO 9001 Lead Auditor Preparation5-day classroomAmsterdamEnglish4,750Register
9–13 May 2027Statistical Process Control5-day classroomRiyadhArabic4,750Register
16–20 May 2027Business Process Improvement5-day classroomRiyadhArabic4,750Register
16–20 May 2027Lean Six Sigma Green Belt5-day classroomDohaArabic4,750Register
17–21 May 2027Business Excellence (EFQM)5-day classroomKuala LumpurEnglish4,750Register
June 2027
6–10 Jun 2027Mystery Shopping & Service Audits5-day classroomJeddahArabic4,750Register
14–18 Jun 2027Business Excellence (EFQM)5-day onlineLive onlineArabic2,950Register
14–25 Jun 2027Laboratory Quality ISO/IEC 1702510-day onlineLive onlineEnglish5,450Register
14–25 Jun 2027Root Cause Analysis & 8D Problem Solving10-day classroomAbu DhabiEnglish8,950Register
14–18 Jun 2027Supplier Quality Management5-day onlineLive onlineEnglish2,950Register
20–24 Jun 2027ISO 45001 & ISO 14001 Internal Auditor5-day classroomJeddahArabic4,750Register
21 Jun – 2 Jul 2027Innovation Management ISO 5600210-day onlineLive onlineArabic5,450Register
21 Jun – 2 Jul 2027Lean Six Sigma Black Belt10-day onlineLive onlineEnglish5,450Register
July 2027
4–8 Jul 2027Cost of Quality5-day classroomRiyadhArabic4,750Register
5–16 Jul 2027ISO 9001 Lead Auditor Preparation10-day classroomParisEnglish8,950Register
5–16 Jul 2027KPIs & Balanced Scorecard10-day classroomLondonEnglish8,950Register
5–16 Jul 2027Lean Six Sigma Green Belt10-day onlineLive onlineArabic5,450Register
5–9 Jul 2027Mystery Shopping & Service Audits5-day classroomAbu DhabiEnglish4,750Register
5–9 Jul 2027Supplier Quality Management5-day classroomBarcelonaEnglish4,750Register
12–23 Jul 2027Customer Experience Management10-day classroomAbu DhabiEnglish8,950Register
12–16 Jul 2027Integrated Management Systems5-day classroomLondonEnglish4,750Register
18–29 Jul 2027Business Excellence (EFQM)10-day classroomKuwait CityArabic8,950Register
August 2027
2–6 Aug 2027Integrated Management Systems5-day classroomAbu DhabiArabic4,750Register
2–6 Aug 2027Lean Six Sigma Black Belt5-day classroomGenevaEnglish4,750Register
8–12 Aug 2027KPIs & Balanced Scorecard5-day classroomCairoArabic4,750Register
9–20 Aug 2027ISO 9001 Lead Auditor Preparation10-day onlineLive onlineEnglish5,450Register
9–13 Aug 2027Kaizen & Continuous Improvement5-day classroomGenevaEnglish4,750Register
9–13 Aug 2027Root Cause Analysis & 8D Problem Solving5-day classroomIstanbulEnglish4,750Register
16–27 Aug 2027Customer Experience Management10-day onlineLive onlineArabic5,450Register
16–27 Aug 2027ISO 45001 & ISO 14001 Internal Auditor10-day onlineLive onlineArabic5,450Register
16–20 Aug 2027Quality Management Fundamentals5-day classroomDubaiEnglish4,750Register
September 2027
6–17 Sep 2027Cost of Quality10-day onlineLive onlineArabic5,450Register
6–17 Sep 2027Innovation Management ISO 5600210-day classroomIstanbulEnglish8,950Register
6–10 Sep 2027Laboratory Quality ISO/IEC 170255-day onlineLive onlineEnglish2,950Register
12–16 Sep 2027Kaizen & Continuous Improvement5-day classroomAmmanEnglish4,750Register
13–24 Sep 2027Lean Six Sigma Black Belt10-day classroomAmsterdamEnglish8,950Register
20 Sep – 1 Oct 2027Business Excellence (EFQM)10-day onlineLive onlineArabic5,450Register
20 Sep – 1 Oct 2027Quality Management Fundamentals10-day onlineLive onlineArabic5,450Register
20–24 Sep 2027Statistical Process Control5-day onlineLive onlineEnglish2,950Register
October 2027
3–7 Oct 2027Customer Experience Management5-day classroomManamaEnglish4,750Register
4–8 Oct 2027ISO 45001 & ISO 14001 Internal Auditor5-day classroomBarcelonaEnglish4,750Register
10–21 Oct 2027Lean Six Sigma Green Belt10-day classroomRiyadhArabic8,950Register
11–15 Oct 2027Mystery Shopping & Service Audits5-day onlineLive onlineArabic2,950Register
17–21 Oct 2027Innovation Management ISO 560025-day classroomCairoArabic4,750Register
18–22 Oct 2027Lean Six Sigma Black Belt5-day onlineLive onlineArabic2,950Register
18–29 Oct 2027Supplier Quality Management10-day classroomDubaiArabic8,950Register
November 2027
1–12 Nov 2027Kaizen & Continuous Improvement10-day classroomDubaiEnglish8,950Register
8–12 Nov 2027ISO 9001 Lead Auditor Preparation5-day onlineLive onlineEnglish2,950Register
8–19 Nov 2027Root Cause Analysis & 8D Problem Solving10-day onlineLive onlineArabic5,450Register
14–18 Nov 2027Customer Experience Management5-day classroomDohaArabic4,750Register
15–19 Nov 2027Business Process Improvement5-day classroomLondonEnglish4,750Register
21 Nov – 2 Dec 2027ISO 45001 & ISO 14001 Internal Auditor10-day classroomCairoEnglish8,950Register
December 2027
5–9 Dec 2027Statistical Process Control5-day classroomDohaEnglish4,750Register
6–10 Dec 2027Laboratory Quality ISO/IEC 170255-day classroomDubaiArabic4,750Register
6–17 Dec 2027Quality Management Fundamentals10-day classroomAbu DhabiArabic8,950Register
6–17 Dec 2027Supplier Quality Management10-day onlineLive onlineEnglish5,450Register
13–17 Dec 2027Business Process Improvement5-day onlineLive onlineArabic2,950Register
13–24 Dec 2027Cost of Quality10-day classroomBarcelonaEnglish8,950Register
13–17 Dec 2027Root Cause Analysis & 8D Problem Solving5-day onlineLive onlineArabic2,950Register
20–24 Dec 2027Kaizen & Continuous Improvement5-day onlineLive onlineArabic2,950Register

Quality, Excellence & Customer Service courses by city