Quality, Excellence & Customer Service Courses in London
Systems and methods that make performance consistent, measurable and better every year. The plan includes 19 sessions in London between 2027 and 2030, and any course in this field can run in-house.
Schedule 2027–2030
| Dates | Course | Format | City | Language | Fee (USD) | Register |
|---|---|---|---|---|---|---|
| July 2027 | ||||||
| 5–16 Jul 2027 | KPIs & Balanced Scorecard | 10-day classroom | London | English | 8,950 | Register |
| 12–16 Jul 2027 | Integrated Management Systems | 5-day classroom | London | English | 4,750 | Register |
| November 2027 | ||||||
| 15–19 Nov 2027 | Business Process Improvement | 5-day classroom | London | English | 4,750 | Register |
| January 2028 | ||||||
| 17–28 Jan 2028 | Lean Six Sigma Green Belt | 10-day classroom | London | English | 8,950 | Register |
| May 2028 | ||||||
| 1–5 May 2028 | Cost of Quality | 5-day classroom | London | English | 4,750 | Register |
| 8–12 May 2028 | Innovation Management ISO 56002 | 5-day classroom | London | English | 4,750 | Register |
| June 2028 | ||||||
| 19–30 Jun 2028 | Root Cause Analysis & 8D Problem Solving | 10-day classroom | London | English | 8,950 | Register |
| September 2028 | ||||||
| 18–22 Sep 2028 | Kaizen & Continuous Improvement | 5-day classroom | London | English | 4,750 | Register |
| December 2028 | ||||||
| 11–22 Dec 2028 | Mystery Shopping & Service Audits | 10-day classroom | London | English | 8,950 | Register |
| February 2029 | ||||||
| 5–16 Feb 2029 | Supplier Quality Management | 10-day classroom | London | English | 8,950 | Register |
| 12–16 Feb 2029 | Business Process Improvement | 5-day classroom | London | English | 4,750 | Register |
| May 2029 | ||||||
| 14–18 May 2029 | Laboratory Quality ISO/IEC 17025 | 5-day classroom | London | English | 4,750 | Register |
| October 2029 | ||||||
| 15–19 Oct 2029 | Statistical Process Control | 5-day classroom | London | English | 4,750 | Register |
| November 2029 | ||||||
| 12–16 Nov 2029 | Business Excellence (EFQM) | 5-day classroom | London | English | 4,750 | Register |
| January 2030 | ||||||
| 7–11 Jan 2030 | Innovation Management ISO 56002 | 5-day classroom | London | English | 4,750 | Register |
| 7–11 Jan 2030 | Supplier Quality Management | 5-day classroom | London | English | 4,750 | Register |
| April 2030 | ||||||
| 8–19 Apr 2030 | Laboratory Quality ISO/IEC 17025 | 10-day classroom | London | English | 8,950 | Register |
| May 2030 | ||||||
| 20–24 May 2030 | Mystery Shopping & Service Audits | 5-day classroom | London | English | 4,750 | Register |
| November 2030 | ||||||
| 4–8 Nov 2030 | Statistical Process Control | 5-day classroom | London | English | 4,750 | Register |
Courses in this specialisation
- ISO 9001 Lead Auditor PreparationGGT-QE-101
- Lean Six Sigma Green BeltGGT-QE-102
- Business Excellence (EFQM)GGT-QE-103
- Customer Experience ManagementGGT-QE-104
- Business Process ImprovementGGT-QE-105
- KPIs & Balanced ScorecardGGT-QE-106
- Integrated Management SystemsGGT-QE-107
- Innovation Management ISO 56002GGT-QE-108Rare specialisation
- Statistical Process ControlGGT-QE-109
- Root Cause Analysis & 8D Problem SolvingGGT-QE-110
- Lean Six Sigma Black BeltGGT-QE-111
- Laboratory Quality ISO/IEC 17025GGT-QE-112
- Quality Management FundamentalsGGT-QE-113
- ISO 45001 & ISO 14001 Internal AuditorGGT-QE-114
- Kaizen & Continuous ImprovementGGT-QE-115
- Cost of QualityGGT-QE-116
- Supplier Quality ManagementGGT-QE-117
- Mystery Shopping & Service AuditsGGT-QE-118